Fujitsu Assurance Program Silver - Extended Service Agreement - Parts And Labour - 4 Years - On-site

Introduction

Silver Service 4 year upgrade to standard warranty - Onsite service within 8 hours of fault reported. 1 Preventative maintenance visit included and remote desktop support. Technician visit with full spares kit. Geared towards business critical support of customers whose scanning is an integral part of their business operations, Fujitsu On-Site Repair Services are focused on fixing your equipment on the first visit.

Features

License quantity

1 license(s)

Number of years

4 year(s)

Product type

Upgrade

Type

On-site

Service time (hours x days)

8x5

Response time

8 h

Repair time

8 h

Phone support

Y

On-site support

Y

Remote desktop support

Y

Assurance program level

Silver

Preventative maintenance visits per year

1

Parts, labour & shipping included

Y

Technician visit with spares kit

Y

Repairs performed onsite

Y

Product replacement if repair not possible

Y

Periodic product upgrades

Firmware

Compatibility

Fujitsu fi-6800