HPE 3 Years FC NBD LTO-8 Autoloader SVC (HS150E)

Introduction

HP Foundation Care provides electronic access to related product and support information,enabling any member of your IT staff to locate this commercially available essential information. For third-party products,access is subject to availability of information from the original manufacturer.

Features

• Simplify your support experience : Stay up and running with HPE Foundation Care - one place to resolve problems for hardware,firmware,and software;get replacement parts and materials;access updates;and take advantage of collaborative support for independent software vendors.
• Reduce complexity : Simplify support with 24x7 system monitoring,fast diagnostics,automatic case creation,and parts dispatch.
• Reduce downtime : Choose the high level call-to-repair commitment - restoring hardware operation within six hours.
• Prepare for growth : Make full use of IT resources,budgets,and talent to advance your business toward high-value growth.
• Boost control and management : Leverage online visibility into your assets and support status with the HPE Support Center website.
• Foundation Care call-to-repair service : Call 24 hours a day,seven days a week,including HPE holidays. HP commitment is to have your hardware operational within six hours after receiving your call.

Specifications

General
Service Included	Parts and labour
Location	On-site
Full Contract Period	3 years
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Details
Service &Support	Extended service agreement - parts and labour - 3 years - on-site - response time:NBD - availability:9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - response time:2 h - availability:9 hours a day / Monday-Friday Technical support - remote diagnosis - 3 years Product info support - web knowledge base access - 3 years New releases update - 3 years
Compatibility Information
Designed For	P/N:Q6Q65A,Q6Q66A