When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.
Exchange
Offsite
In warranty
Standard workdays - 9 hours
1 year
Next business day response
Advanced unit exchange
Electronic
12 month(s)
S
Courier shipment and defective return