01 4503452
Committed Services enhance the service level of IBM Warranty Service or Post Warranty/Maintenance Service associated with a machine type/model.
| Product description | Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - extended service agreement - 3 years - onsite |
| Type | service extension |
| Included Services | labor and spare parts |
| Job | On site |
| Full contract period | 3 years |
| reaction time | 2 hours |
| recovery time | 6 hours (agreed) |
| service availability | 24 hours a day / 7 days a week |
